Trust & safety
Trust isn’t an extra. It’s the product.
Sterlix was born precisely because of the insecurity and scams of online commerce. That’s why safety isn’t just another feature: it’s the platform’s reason to exist. Here’s how we look after you.
Identity verification
Users can verify their identity with a document or tax registration. Verified accounts show a badge and gain visibility, so you know who you’re dealing with.
Real reputation
Reputation is built from activity and behavior within the platform, not from loose reviews. Manipulating it means account suspension.
The transaction is yours
Sterlix connects you, but payment for the product is direct between the parties. Your money is never held by the platform.
Anomaly detection
We watch for suspicious patterns — out-of-range prices, odd behavior — to catch possible fraud before it reaches you.
Reports and moderation
You can report any listing or profile. We review reports and act: hiding content, restricting features, or suspending accounts depending on severity.
Your data, protected
Passwords hashed with Argon2, a secure connection (TLS), and verification documents that are never made public. We never sell your data.