Terms & Conditions

1. Who we are

Sterlix ("the Platform", "we") is a software service that gives listings visibility and connects interested individuals and businesses (B2B, B2C, and C2C). We are not a party to the purchase or sale, and we do not intermediate payments between users: what we offer is the software that generates the contact. The Platform is operated from the Oriental Republic of Uruguay by its owner.

You can reach us at any time through the Help Center available inside the Platform.

2. What Sterlix does (and does not do)

What we provide is visibility and connection: we make it easy for an interested buyer to discover a listing and get in touch with whoever posted it. What Sterlix offers is the contact, not the commercial outcome of that contact.

Sterlix is not a party to the transaction between buyer and seller. We do not execute sale contracts, do not process payment for the products or services offered between users, do not handle shipping, and do not guarantee the delivery, quality, legality, or accuracy of what is posted.

All negotiation, payment, delivery, and dispute resolution regarding the commercial transaction is the sole responsibility of the parties involved.

3. User accounts

To use certain features you must create an account. By registering, you agree to:

• Provide truthful, accurate, and up-to-date information.
• Be at least 18 years old, or of legal age in your country.
• Keep your access credentials confidential.
• Not create more than one account per person or entity without authorization.
• Not assign, transfer, or share your account with third parties.

We may suspend or delete accounts that breach these terms, including accounts with false or duplicate information or those used fraudulently.

4. Identity verification

Sterlix offers an identity verification system to build trust across the network. Verification is voluntary: you can operate without it, but you will have less visibility and will not access trust badges.

Depending on the case, verification may include an identity document (for individuals) or a tax registration such as a business number (for companies). We may reject a request if the documentation is insufficient, inconsistent, or suspected of forgery.

5. How we charge: pay per contact

Sterlix runs on a pay-per-contact model. There is no monthly fee and no sales commission. Buyers use the Platform for free.

Sellers buy prepaid credits (in US dollars) to use the Platform. Those credits are charged only when a buyer contacts them through a listing: you pay for the contact received, not for posting. Credits are software access: they are spendable only inside Sterlix and are not redeemable for cash.

Your plan (Free, Pro, Business, or Enterprise) is not a fixed-price subscription: it defines the multiplier applied to the cost of each contact and the tools available (analytics, active sessions, support). Posting listings is unlimited on every plan.

Credit purchases are processed through a third-party payment provider (Paddle), which acts as the Merchant of Record. Sterlix does not store your card data. The provider charges exactly the amount you choose.

Sterlix is rolling out gradually. Today you can sign up and post listings, but some payment and purchase features may not be available yet. We will announce them inside the Platform as they go live.

6. Reputation system

Sterlix uses a reputation system based on activity and behavior within the Platform to help parties decide who to trade with.

Manipulating reputation — fake reviews, fictitious transactions, or collusion between accounts — is a serious violation and may lead to immediate suspension of the accounts involved.

7. Prohibited use

You may not use Sterlix to:

• Offer illegal, counterfeit, or stolen products.
• Launder money or finance illicit activities.
• Impersonate another person or entity.
• Send spam, phishing, or malicious content to other users.
• Manipulate prices, reviews, or any data on the Platform.
• Access it through automated means (bots, scrapers) without authorization.
• Interfere with the technical operation of the Platform.

The full detail is in our Acceptable Use Policy.

8. Intellectual property

The design, code, logos, texts, and other content of the Platform are the property of Sterlix and are protected by applicable law.

You keep ownership of the content you post (descriptions, images, reviews), but you grant us a non-exclusive, royalty-free license to display and promote it within the Platform and in materials promoting the service.

9. Limitation of liability

Since transactions occur outside the Platform, Sterlix is not responsible for:

• The quality, safety, or legality of what users offer.
• The fulfillment of obligations between buyer and seller.
• Economic losses arising from transactions between users.
• Indirect, incidental, or consequential damages.

In no event shall Sterlix's total liability exceed the amount of balance actually paid by the user in the 12 months prior to the event giving rise to the claim.

10. Modifications

We may modify these terms at any time. Material changes will be notified inside the Platform. Continued use after a change is published constitutes acceptance.

11. Governing law and jurisdiction

These terms are governed by the laws of the Oriental Republic of Uruguay. Any dispute will be submitted to the competent courts of Montevideo, Uruguay, without prejudice to the consumer’s right to resort to the courts of their country of residence where consumer protection rules so provide.

12. Contact

For questions about these terms, reach us through the Help Center inside the Platform.